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Musculoskeletal Service for Back and Neck Pain

This service is delivered by Back Active on behalf of the NHS in North Hampshire.

Award winning rapid access service offering local care with an emphasis on self help and manual therapy1

Award winning rapid access service offering local care with an emphasis on self help and manual therapy1

How do I make an appointment?

If your doctor feels you should have further treatment for your condition, and if you choose to see us, then your doctor will help by arranging a referral.

If you are referred through Choose and Book please call us on the number on the handout your doctor gives you.

If we receive your referral by letter or fax we will attempt to contact you by phone to make an appointment. If after two days we are unable to reach you we will write to you, inviting you to contact us.

If you have not heard from us within 4 days of being referred please call our NHS administrator on 01256 442580.

Back Active Clinics


More information is available about all our clinics.

About us

Back Active is a partnership of chiropractors, osteopaths and physiotherapists providing award winning care on behalf of the NHS in North Hampshire1.

Our services

Short waiting times – typically a few days.

High satisfaction levels – more than 99% of patients being happy with their care2

Treatment aimed to restore normal back and neck function. This can help reduce pain and lessen the chances of future spinal problems.

Support for individuals to understand their condition, and the things they may do to help themselves.

Appointments available early morning, evening and weekends at most of our clinics.

1 UK College of Chiropractors PPQM & CMQM.
2 Patient survey for 4616 patients attending Back Active (2012).

Is this the right treatment for me?

Our service may be helpful to you if you have back pain (including sciatica), neck pain or neck related headaches.

If your doctor feels you would be helped by a referral for treatment, then through the NHS you have a choice of which provider you see for care. You should discuss with your doctor your coming to Back2Health if your symptoms are from:

  • ‘Mechanical’ back or neck problems
  • Whiplash associated disorders
  • Stiffness and restricted movement
  • Cervicogenic headaches
  • Degenerative pain
  • Postural related neck and back pain

What can I expect when I come?

  • We will listen to your description of your problem and the effect it is having on you.
  • We will provide you with a thorough examination.
  • We will explain what we find, helping you to understand your problem.
  • We will discuss things you can do to speed recovery and cope with your problem.
  • We will discuss treatment with you. This may include safe, effective and comfortable options including manipulation, acupuncture and exercises.
  • We will go over steps you may take to prevent the pain from returning.